This case centers on Qihong Liu, the entrepreneurial founder and chairman of Loong Air, a Chinese startup airline. Liu has been successful in strategically positioning Loong Air in the marketplace. Under his leadership, the airline has become a new player in the highly competitive Chinese airline industry. He has a newly formed top management team (TMT) and has begun to hire younger, technologically savvy employees. Now Liu must employ appropriate strategies to develop his airline in the highly competitive Chinese airline market