Preface; 1.introduction to construction quality management; 2.quality management and iso 9000 standard; 3.development of construction quality management in hong kong and other countries; 4.implemention of quality management systems by hong kong contractors and consultants; 5.quality indicators; 6.quality audits; 7.total quality management (tqm) in the construction industry; transition from iso 9000:1994 to iso 9000: 2000 and integration of qms with tqm philosophy; 9.qualiity cost measurement i (prevention, appraisal and failure costs model)
10.quality cost measurement ii (process cost model)11.applications of the construction process cost model; 12.developing a quality culture as the way forward; about the authors
Summary
This book examines the various quality management systems applied to the construction industry in Hong Kong and other parts of the world. Hong Kong's experience is particularly important because it plays a leading role in construction quality management globally
Bibliography
Includes bibliographical references
Notes
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