| Description |
1 online resource (xv, 135 pages) |
| Contents |
Chapter 1 Extreme Organizational Politics: Wishfulness and Yesmanship -- Chapter 2 How to Work with Information Overload -- Chapter 3 Asking Better Questions -- Chapter 4 Coaching at Work -- Chapter 5 How to Deal with Difficult People -- Chapter 6 The Gift of Business Failure: Resilience -- SECTION II: Leadership -- Chapter 7 End Continuous Conflicts at Work -- Chapter 8 How to Build Stronger Teams at Work -- Chapter 9 Catch Your People Doing Something Right -- Building a Strengths-Based Organization: Leadership Best Practices |
|
Chapter 10 How to Convert Enemies to Allies -- Chapter 11 What Really Motivates Employees? A New Approach to Motivation -- Chapter 12 Recession Survival Strategies: Courage and Entrepreneurship -- Chapter 13 What Frontline Managers Need to Know about Delegating Work -- Chapter 14 The Science and Art of Great Interviewing -- Effective Interviewers Are Great at Assessing the 3 Cs:Capability, Commitment, and Chemistry -- Use a Consistent Structure for All Interviews -- Prepare the Right Questions in Advance -- During the Interview -- Do Not Overlook the Need to Check for Fit intoYour Organization's Culture |
|
Chapter 15 Managing during Tough Times SCCIO Analysis -- Business Sector: Tourism and Hospitality -- Manage Your People Well -- Chapter 16 Viral Leadership: How to Create Positive Change -- Chapter 17 How Can You Learn to Make Better Business Decisions? -- SECTION III: Communication -- Chapter 18 How Designed Conversations Get Winning Results -- What Is a Designed Conversation? -- Eight Steps to Running a Designed Conversation -- Chapter 19 How to Get More Great Ideas at Work -- Chapter 20 Are Intergenerational Conflicts Hurting Your Business? -- Chapter 21 How to Run Effective Meetings |
|
A Quick Refresher: How to Run Effective Meetings Before the Meeting -- During the Meeting -- Afterward -- Chapter 22 The Basics of Giving and Receiving Feedback -- Giving Feedback -- How to Give Constructive Feedback -- How to Receive Constructive Feedback -- SECTION IV: Your Career -- Chapter 23 How to Manage Your Career -- Chapter 24 The Rise and Fall of a Dictator: A Leadership CaseHistory -- Chapter 25 Be the Change You Want to See in Others: A Leadership Case History -- About the Author |
| Summary |
"This book explains how to manage and work with people more effectively. Focused on interpersonal management skills, it is organized into three categories: Personal Effectiveness, Leadership, and Communication. Each chapter has been written to stand on its own and can easily be read in short time periods. Each article concludes with a list of bullet points for taking action. This book is ideal for frontline managers, new managers, and experienced managers who want to refresh their leadership skills or who are now in a position of managing a diverse group of employees"-- Provided by publisher |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Leadership.
|
|
Communication in management.
|
|
Leadership
|
|
BUSINESS & ECONOMICS -- Industrial Management.
|
|
BUSINESS & ECONOMICS -- Management.
|
|
BUSINESS & ECONOMICS -- Management Science.
|
|
BUSINESS & ECONOMICS -- Organizational Behavior.
|
|
Communication in management.
|
|
Leadership.
|
| Form |
Electronic book
|
| ISBN |
9781482219968 |
|
1482219964 |
|
