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Book Cover
Author Hanna, Michael S., 1939-

Title Communicating in business and professional settings / Michael S. Hanna, Gerald L. Wilson
Edition Fourth edition
Published New York : McGraw Hill, [1998]


Location Call no. Vol. Availability
 MELB  658.45 Han/Cib 1998  AVAILABLE
Description xxv, 468 pages : illustrations (some color) ; 24 cm
Series McGraw-Hill International editions Speech series
McGraw-Hill International editions. Speech series
Contents Pt. I. Preliminary Considerations: Communication and Organizations. Ch. 1. A Communication Perspective. Ch. 2. The Organization - Theoretical Perspectives. Ch. 3. Leadership and Communication in Organizations. Ch. 4. Diversity in the Workplace -- Pt. II. Basic Considerations: Foundations for Communication in Organizations. Ch. 5. Perception and Listening. Ch. 6. Language and Nonverbal Communication. Ch. 7. Technology in the Workplace -- Pt. III. Organizational Contexts: Interpersonal. Ch. 8. Interpersonal Communication. Ch. 9. Conflict Management. Ch. 10. Interviewing and Interviews: On the Job. Ch. 11. The Selection Interview: Hiring and Being Hired for the Job -- Pt. IV. Organizational Contexts: The Group Context. Ch. 12. Small Group Communication Processes. Ch. 13. Communicating with a Group or Staff -- Pt. V. Organizational Contexts: The One-to-Many Context. Ch. 14. Thinking about the Ideas and Arguments. Ch. 15. Organizing the Presentation
Ch. 16. Delivering the Presentation -- App. Writing in Business and Professional Settings
Summary Communicating in Business and Professional Settings, Fourth Edition teaches both the theory and skills necessary for understanding and practicing effective communication. Building on strengths of previous editions, the fourth edition teaches by example with a clear, straightforward writing style
Bibliography Includes bibliographical references and index
Subject Communication in management.
Communication in organizations.
Author Wilson, Gerald L., 1943-
LC no. 97000122
ISBN 0070260222
0071159851 paperback