Description |
xvii, 379 pages : illustrations ; 24 cm |
Contents |
Machine derived contents note: Theoretical Frameworks For Understanding The Performance Of Self-Managed Work Teams -- The Classical and Human Relations Theories -- Systems Theories and the Emergence of the Socio-Technical and SMWT Perspectives -- Contingency Theories -- The Importance of Individual, Technical and Environmental Differences -- Contemporary Theories Explaining SMWT Performance -- Development of a Theoretical Framework To Explain SMWT Performance -- The Work Process: Actually Doing The Work With Effort, Talent, Procedures And Resources -- Effort Placed Directly on the Work -- THE INTERPERSONAL PROCESS: THE 6 Cs PLUS TRUST -- Communication and Coordination -- Cooperation, Collaboration and Conflict -- Cohesion and Trust -- Interpersonal Processes between the Team and Others -- The Environment Surrounding The Smwt Within And Outside The Organization -- The Organization's Philosophy, Culture and Its Mission for the SMWTs -- Performance Appraisal and Assessment Systems -- The Reward System -- Types of Rewards -- Education and Training Systems -- Information Systems -- Management Support, Encouragement and Roles -- Union, Customer, Supplier and Ancillary Support within the Organization -- The Environment outside the Organization -- Team Member Characteristics -- Talents, Values, Needs, Interests and Prejudices -- Personality and Demographic Characteristics -- Team Design Characteristics -- Team Goals and Job Design -- Team Size and Composition -- Roles of Self-Managed Teams -- Decision-Making Methods and Processes -- Team Leader Roles and Responsibilities |
Bibliography |
Includes bibliographical references (pages 347-366) and index |
Subject |
Self-directed work teams.
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Author |
Hyten, Cloyd.
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LC no. |
97021091 |
ISBN |
0761904697 (acid-free paper) |
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0761904700 (paperback: acid-free paper) |
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