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Authors (Last name first) (1-19 of 19)
Zemke, Ron
1
1997
Coaching knock your socks off service
Zemke, Ron
Rating:
Electronic Resources
2
1991
Delivering knock your socks off service
Anderson, Kristin, 1962-
New York, N.Y. : Amacom, [1991]
Rating:
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Location
Call no.
Vol.
Availability
MELB
658.812 And/Dky
AVAILABLE
3
2001
Delivering knock your socks off service
Zemke, Ron.
Rating:
Electronic Resources
More...
4
1998
Delivering knock your socks off service
Anderson, Kristin, 1962-
Rev. ed
Rating:
Electronic Resources
5
1999
Generations at Work : Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace
Zemke, Ron
Rating:
Electronic Resources
6
1999
Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace
Zemke, Ron.
Rating:
Electronic Resources
7
1995
Knock your socks off answers : solving customer nightmares & soothing nightmare customers
Anderson, Kristin, 1962-
New York : American Management Association, 1995
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Call no.
Vol.
Availability
MELB
658.812 And/Kys
AVAILABLE
8
1995
Knock your socks off answers : solving customer nightmares & soothing nightmare customers
Anderson, Kristin, 1962-
Rating:
Electronic Resources
9
2005
Knock your socks off prospecting : how to cold call, get qualified leads, and make more money
Miller, William, 1955-
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10
1999
Knock your socks off selling
Gitomer, Jeffrey, 1946-
Rating:
Electronic Resources
11
2000
Knock your socks off service recovery
Zemke, Ron.
New York : AMACOM, [2000]
Rating:
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Call no.
Vol.
Availability
MELB
658.812 Zem/Kys
AVAILABLE
12
2000
Knock your socks off service recovery
Zemke, Ron.
Rating:
Electronic Resources
13
1992
Managing knock your socks off service
Bell, Chip R
Rating:
Electronic Resources
14
2007
Managing knock your socks off service
Bell, Chip R.
2nd ed. / revisions by Chip R. Bell and Dave Zielinski
Rating:
Electronic Resources
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15
2013
Managing knock your socks off service
Bell, Chip R
Third Edition
New York : AMACOM - American Management Association, [2013]
Rating:
Electronic Resources
16
2007
Managing knock your socks off service
Bell, Chip R., author.
[First edition]
New York : AMACOM, [2007]
Rating:
Electronic Resources
17
2003
Performance Research Associates' Delivering knock your socks off service
3rd ed. revisions / by Ron Zemke
Rating:
Electronic Resources
18
1985
Service America! : doing business in the new economy
Albrecht, Karl, 1941-
Homewood, Ill. : Dow Jones-Irwin, [1985]
Rating:
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Call no.
Vol.
Availability
W'BOOL
658.812 Alb/Sad
AVAILABLE
19
2002
Service America in the new economy
Albrecht, Karl, 1941-
[Updated and expanded]
New York ; London : McGraw-Hill, [2002]
Rating:
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Location
Call no.
Vol.
Availability
MELB
658.00973 Alb/Sai 2002
AVAILABLE
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