Title Preparing for continuous quality improvement for healthcare : sustainability through functional tree structures / Reza Ziaee, James S. Bologna

Published Boca Raton, FL : CRC Press, [2015] ©2015

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Description 1 online resource : illustrations Contents Failure -- Defining and delivering quality in healthcare -- Phantom successes -- Cleaning up : developing a stable, optimized, aligned process -- Know your processes -- Functional tree structures -- Selecting a process improvement tool -- Wrapping up Summary "Improvements made in a stable environment will last and have a significant influence on the productivity and quality of an entire healthcare organization. This book provides a detailed presentation of Functional Tree Structures (FTS) and the functional interrelationships and interactions within an organizational structure. Describing how to identify department's functional deficits, shortcomings, and waste, it guides readers to select the best course of action for their organization. The text illustrates key concepts with examples, case studies, and flow charts"--Provided by publisher Bibliography Includes bibliographical references and index Notes Online resource; title from PDF title page (EBSCO, viewed December 16, 2014) Subject Health services administration. Quality assurance. Medical care. Organizational change. Health Services Administration Patient Care Management -- methods Patient Care Management Organizational Innovation Quality Assurance, Health Care -- organization & administration Patient Care POLITICAL SCIENCE -- Public Policy -- Social Security. POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare. Health services administration Medical care Organizational change Quality assurance Form Electronic book Author Bologna, James S., 1959- author. ISBN 9781466567726 1466567724

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