Description |
xiv, 256 pages : illustrations ; 24 cm |
Contents |
Pt. 1. The Environment -- Ch. 1. If It Walks Like a Duck: What Constitutes an Effective Internal Consultant? -- Ch. 2. Creating Peer Relationships: How to Be Perceived as a Credible Partner by Line Management -- Ch. 3. Tools of the Trade: What You Must Possess to Avoid Being Thrown out the Door -- Pt. 2. The Interactions -- Ch. 4. The Role of Conceptual Agreement: The Absolutely Best Way to Establish a Win/Win Project -- Ch. 5. Formulating the Proposal: How to Ensure that You and the Buyer Meet Each Other's Expectations -- Ch. 6. The Value Proposition: Why Every Client Knows What's Wanted but Not Necessarily What's Needed -- Pt. 3. The Intervention -- Ch. 7. The Pros and Cons of Living There: How to Maximize Strengths and Minimize Weaknesses -- Ch. 8. The Politics of Terror: How to Reconcile Tough Issues without Being Drawn and Quartered -- Ch. 9. Knowing When to Stop: How to Disengage, Give Credit, and (It's Allowed) Take Credit -- Pt. 4. The Aftermath |
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Ch. 10. Assessing Value: How to Follow-Up and Leverage Your Success -- Ch. 11. The Ethical Quandaries: When to Put Up, Shut Up, and Give Up |
Bibliography |
Includes bibliographical references and index |
Notes |
Also available online via the World Wide Web, by subscription to Books24x7 (BusinessPro) |
Subject |
Business consultants.
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Organizational change.
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Organizational effectiveness.
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Author |
Books24x7, Inc.
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LC no. |
2002026743 |
ISBN |
0471263788 cloth alkaline paper |
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