| Description |
xiv, 334 pages : illustrations ; 24 cm |
| Series |
Theory in practice |
|
Theory in practice series.
|
| Contents |
Machine derived contents note: Part One PROCESS AND FROCESS IMPROVEMENT -- 1 INTRODUCTION -- A Path of Quality -- The Innovation Chacs Paradox 8 -- iMarshal Extra Forces I.. -- Moving Forwdard -- Summary -- 2 THE CASE FOR PROCES -- An American Success Story -- The Conscious Organizatio 1 -- Some Number Stories -- Six Common Myths -- Benefits of Procss -- Summnary -- 3 ESTABLISHING YOUR PROCESS PROGRAM -- lsing IDEAL50 -- Establi hing Executive Sponsoship -- Aligning with Business Objectioes -- Identifying Improvement Opportunitie -- Establishing the Process Team -- Choose Your Model (or Not) -- Deueloping Process Program Compo ens -- Training -- Program Rollout -- lnstitutionalization -- Helpful ChangeAgent Skis -- Summary98 -- N SUSTAINING PROCESS IMPROVEMENT -- 1. Rememeber What You Do 1 -- 2. Weld Businss Success to Program ucc -- 3. Participate 105 -- q. Training 106 -- 5. Support Compliance 107 -- 6. Active Feedback Mechanisms 109 -- 7. Promote Performance incentives 112 -- 8. Celebrate Success 11 -- 9. Public Announcements 116 -- 10. Measure, Measure 1 17 -- 11. Periodic Reassessment 9 -- 12. Appreciate the Journey 122 -- Summary 123 -- Par TUwo THREE MAJOR PROCESS IMPROVEMENT STANDARDS 125 -- 5 ISO 9001:2000 127 -- A Brief History of ISO 9001:2000 128 -- iSO 9001 Ownership 1 3 -- The Structure and Design of ISO 9001.2000 139 -- ISO 9000 Sections 1 Through 3 136 -- Section 4. Quality Management System 139 -- Section 5 Management Responsibility 199 -- Section 6. Resource Management 153 -- Section 7. Product Realization 57 -- Section 8. Measurement, Analysis, and improvement 177 -- Fora Deeper Look 186 -- Summary 187 -- 6 THE CAPABILITY MATURITY MODEL INTEGRATION -- (FOR DEVELOPMENT) 189 -- A Brif Historyof CMIM 190 -- CMMI Ownership 192 -- Technology Disciplines Covered Under CMMI 193 -- CMMI-Deu Structure and Design 191 -- Generic Goals of CMMI 195 -- The Process Areas of CMMI 200 -- Project Management Process Areas 202 -- Engineering Process Areas 213 -- Support Process Areas 226 -- Process Management Process Areas 233 -- Implementing CMMI 2'O -- For a Deeper Look 298 -- Summary 299 -- 7 SIX SIGMA 251 -- A Brief History of Six Sigma 253 -- Six Sigma Ownership 259 -- Six Sigma Structure and Design 255 -- Define 260 -- Miteasure 271 -- Analyze 27q -- improve 287 -- Control 290 -- The Six Sigma Team g296 -- For a Deeper Look 301 -- Summary 302 -- 8 CONSIDERATIONS FOR ADOPTION 303 |
| Notes |
"CMMI, ISO 9001, Six Sigma"--Cover |
|
Includes index |
| Subject |
Capability maturity model (Computer software)
|
|
Computer software -- Quality control.
|
|
ISO 9001 Standard.
|
|
Six sigma (Quality control standard)
|
| LC no. |
2006287299 |
| ISBN |
0596102178 (paperback) |
|
9780596102173 (paperback) |
|
