Introduction / Kathleen Low -- Reference Librarianship: "It Was the Best of Times, It Was..." /Audrey D. Moore -- Thriving in Changing Times: Competencies for Today's Reference Librarians /Johannah Sherrer -- Academic Reference Librarians: Under the Microscope / Leslie M. Kong -- The Secret Power of Community Connections / Shelly G. Keller --One Librarian's Journey into a Cyberspace Career /Sharon Vaughn -- Trends Affecting the Roles of Reference Librarians / Alma Dawson and Kathleen dela Pena McCook -- Future Reference "Sired by a Hurricane, Dam'd by an Earthquake" / James Rettig -- Re-Thinking Reference - A True Change? / Susana Hinojosa --Rethinking the Eurocentric Library Workplace: A Multi-Faceted Process / Linda C. Jolivet and Em Claire Knowles -- Reference Service: A Thing of the Past? /Christopher Berger -- Future Service Models and the Convergence of Functions: The Reference Librarian as Technician, Author and Consultant / Stuart A. Sutton
The Future Role of Reference Librarians: Will It Change? / Kathleen Low -- Toward a Virtual Future /Gary E. Strong
Notes
"Has also been published as The reference librarian, number 54 1996"--T.p. verso
