Title Mediation, conciliation and emotions : a practitioner's guide for understanding emotions in dispute resolution / Peter D. Ladd

Published Lanham, Md. : University Press of America, Inc., [2005] ©2005

Copies

Location	Call no.	Vol.	Availability
WATERFT	303.69 Lad/Mca		AVAILABLE

Description xvii, 275 pages : illustrations ; 23 cm Bibliography Includes bibliographical references (pages [257]-267) and index Subject Dispute resolution (Law) -- United States. Mediation -- United States. Conflict management -- United States. Negotiating. Dissent and Disputes. Emotions. LC no. 2005930957 ISBN 076183284X paperback

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