| Description |
xiii, 649 pages : illustrations ; 24 cm |
|
regular print |
| Contents |
Part 1. Interpersonal and intergroup processess -- 2. Cooperation and Competition / Morton Deutsch -- 3. Justice and Conflict / Morton Deutsch -- 4. Constructive Controversy: The Value of Intellectual Opposition / David W. Johnson, Roger Johnson, Dean Tjosvold -- 5. Trust, Trust Development, and Trust Repair / Roy J. Lewicki, Carolyn Wiethoff -- 6. Power and Conflict / Peter T. Coleman -- 7. Communication and Conflict / Robert M. Krauss, Ezequiel Morsella -- 8. Persuasion in Negotiations and Conflict Situations / Shelly L. Chaiken, Deborah H. Gruenfeld, Charles M. Judd -- 9. Intergroup Conflict / Ronald J. Fisher -- 10. Problem Solving and Decision Making in Conflict Resolution / Eben A. Weitzman, Patricia Flynn Weitzman -- |
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Part 2: Intraphysic processess -- 11. Judgmental Biases in Conflict Resolution and How to Overcome Them / Leigh Thompson, Janice Nadler -- 12. Anger and Retaliation in Conflict: The Role of Attribution / Keith G. Allred -- 13. Self-Regulation in the Service of Conflict Resolution / Walter Mischel, Aaron L. DeSmet -- Part 3: Personal differences -- 14. Process and Outcome Goal Orientations in Conflict Situations: The Importance of FramingTal Katz -- Caryn Block -- 15. Personality and Conflict / Sandra V. Sandy, Susan Boardman, Morton Deutsch -- 16. The Development of Conflict Resolution Skills in Children: Preschool to Adolescence / Sandra V. Sandy -- |
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Part 4: Creativity and change -- 17. Creativity and Conflict Resolution: The Role of Point of View / Howard E. Gruber -- 18. Some Guidelines for Developing A Creative Approach to Conflict / Peter T. Coleman, Morton Deutsch -- 19. Change Processes and Conflict / Eric C. Marcus -- 20. Learning Through Reflection / Victoria Marsick, Alfonso Sauquet -- Part 5: Difficult conflicts -- 21. Aggression and Violence / Susan Opotow -- 22. Intractable Conflict / Peter T. Coleman -- |
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Part 6: Culture and conflict -- 23. Culture and Conflict / Paul R. Kimmel -- 24. Cooperative and Competitive Conflict in China / Dean Tjosvold, Kwok Leung, David W. Johnson -- Part 7: Models of practice -- 25. Teaching Conflict Resolution Skills in a Workshop / Ellen Raider, Susan Coleman, Janet Gerson -- 26. Mediation / Kenneth Kressel -- 27. Managing Conflict Through Large Group Methods / Barbara Benedict Bunker -- |
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Part 8: Looking to the future -- 28. A Framework for Thinking About Research on the Training of Conflict Resolution / Morton Deutsch -- 29. Concluding Overview / Peter T. Coleman |
| Summary |
"Written for both the professional and the student just learning the art of mediation and conflict resolution, the book contains many useful ideas and practical suggestions for understanding and managing conflicts of all sorts: interpersonal, intergroup, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict."--Jacket |
| Bibliography |
Includes bibliographical references and indexes |
| Subject |
Conflict (Psychology)
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Conflict management.
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Conflict management
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| Author |
Coleman, Peter T., 1959-
|
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Deutsch, Morton, 1920-2017.
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| LC no. |
99050875 |
| ISBN |
0787948225 (alk. paper) |
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