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Book Cover
Author Djellal, Faridah.

Title Measuring and improving productivity in services : issues, strategies and challenges / Faridah Djellal, Faïz Gallouj
Published Cheltenham, UK ; Northampton, MA : Edward Elgar, [2008]


Location Call no. Vol. Availability
 MELB  331.118 Dje/Mai  AVAILABLE
Description xiv, 246 pages ; 25 cm
Series Services, economy, and innovation
Services, economy, and innovation.
Bibliography Includes bibliographical references (pages 219-232) and index
Subject Service industries.
Industrial productivity.
Author Gallouj, Faïz.
ISBN 9781847202697 hardback
1847202691 hardback