| Description |
xii, 255 pages ; 24 cm |
| Contents |
Ch. 1. Introduction to the essentials of the new workplace / David Holman, Stephen Wood, Toby D. Wall and Ann Howard -- Ch. 2. Workers under lean manufacturing / Rick Delbridge -- Ch. 3. The human side of total quality management / Richard Cooney and Amrik Sohal -- Ch. 4. System integration in advanced manufacturing technology / Waldemar Karwowski and Bradley Chase -- Ch. 5. Supply-chain partnering / Maire Kerrin and Belen Icasati-Johanson -- Ch. 6. Team work / John Cordery -- Ch. 7. Call centres / David Holman -- Ch. 8. Knowledge management / Harry Scarbrough -- Ch. 9. Employee involvement : utilization, impacts, and future prospects / George S. Benson and Edward E. Lawler III -- Ch. 10. Managing virtual workers and virtual organisations / David Lamond and Kevin Daniels and Peter Standen -- Ch. 11. Organisational performance and manufacturing practices / Stephen Wood -- Ch. 12. Organisational performance in services / Rosemary Batt and Virginia Doellgast |
| Summary |
The original hardback edition examined modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. This paperback is a shorter, revised edition, focusing on working practices, especially technology orientated, that are most relevant and innovative for consultants |
| Analysis |
Occupational psychology |
| Notes |
Rev. ed. of: The new workplace. 2003 |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Quality of work life.
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Job satisfaction.
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Psychology, Industrial.
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Work environment.
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Work design.
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Human-machine systems.
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Industrial relations.
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| Author |
Holman, David (David J.)
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ebrary, Inc.
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| LC no. |
2004016048 |
| ISBN |
0470022159 paperback alkaline paper |
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