Ch. 1. Disrespect: Poisoning the Workplace -- Ch. 2. Work in the Nineties: Bosses Under the Gun -- Ch. 3. Abuse for Its Own Sake: Bred to Bully -- Ch. 4. The Abused: Well-Being and Work Performance -- Ch. 5. High-Tech Abuse: Coping with Electronic Assault -- Ch. 6. Protecting Abusers and Punishing the Abused -- Ch. 7. Discouraging Abusive Boss Behavior: The New Social Compact -- Conclusion: Outlawing Brutal Bosses -- Appendix: The Brutal Boss Questionnaire
Bibliography
Includes bibliographical references (pages [165]-172)
