| Description |
xiii, 170 pages : illustrations ; 25 cm |
| Summary |
"After an introduction to the world's major religions and philosophies the book describes the main cultural groups which are both important sources of overseas visitors to Australia (or large potential markets) and which have behaviours, expectations and preferences which differ from those of mainstream Australian culture. The groups described are the Japanaese, Thais, Americans, Chinese, Indonesians, South Koreans, Germans, Malaysians and Indians. For each group the book outlines tourism facts and figures; cultural values; language and communication; non-verbal communications; and food, beverage, service and accommodation customs and preferences"--Back cover |
| Notes |
Includes index |
| Bibliography |
Bibliography: 149-151 |
| Subject |
Hospitality industry -- Employees -- Training of -- Australia.
|
|
Intercultural communication.
|
|
Tourism -- Australia -- Employees -- Training of.
|
|
Tourism -- Australia.
|
|
Tourism -- Employees -- Training of -- Australia.
|
| Author |
Fitzgerald, Helen, 1940-
|
| ISBN |
1862504725 |
|
