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Book Cover
CD-ROM
Author Carter, Neil, 1958-

Title How organisations measure success : the use of performance indicators in government / Neil Carter, Rudolf Klein and Patricia Day
Published London ; New York : Routledge, 1995

Copies

Location Call no. Vol. Availability
 W'PONDS  354.41076 Car/Hom  AVAILABLE
Description 202 pages ; 22 cm
Summary Annotation. Throughout the 1980s the British Civil Service devoted much time and energy developing indicators to measure the performance of government. Never before had so much stress been placed on accountability and performance; a trend which will be reinforced as government continues to devolve activities to agencies and looks for methods to assess their performance.<br><em>How Organisations Measure Success</em>analyses existing methods from their origins in the 1960s to their revival in the 1980s as part of the Financial Management Initiative and its apotheosis in the 1990s Next Steps Initiative.<br><em>How Organisations Measure Success</em>reports on two years of field research funded by the Economic and Social Research Council and will be of great interest to students of social policy and public administration as well as professionals working in government and public sector management
Analysis Great Britain
Organisations Effectiveness Assessment
Bibliography Includes bibliographical references (pages [184]-191) and indexes
Subject Administrative agencies -- Great Britain -- Evaluation -- Case studies.
Executive departments -- Great Britain -- Evaluation -- Case studies.
Government productivity -- Great Britain -- Case studies.
Industrial productivity -- Great Britain -- Case studies.
Genre/Form Case studies.
Author Day, Patricia, 1940-
Klein, Rudolf, 1930-
LC no. 94041721
ISBN 0415041953 (hb)
041511912X (paperback)
9780415041959 (hb)
9780415119122 (paperback)