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Mark   Medium Year
362.1068 Pre/Psd : Patient satisfaction : defining, measuring, and improving the experience of care / Irwin Press     
      Patient satisfaction : defining, measuring, and improving the experience of care / Irwin Press BONUS, WATERFT   Book 2002
362.1068 Pro/Epl : Effective people : leadership and organisation development in healthcare / Stephen Prosser     
      Effective people : leadership and organisation development in healthcare / Stephen Prosser BONUS, W'BOOL   Book 2005
362.1068 Pub/Ebh : Evidence-based health care : a CASP CD-ROM and workbook     
      Evidence-based health care : a CASP CD-ROM and workbook BONUS, W'BOOL   Book 2005
362.1068 Rei/Hpf : Health planning for effective management     
      Health planning for effective management BONUS, MELB   Book 1988
362.1068 Ros/Lft : Leadership for the future : core competencies in healthcare / Austin Ross, Frederick J. Wenzel, Joseph W. Mitlyng     
      Leadership for the future : core competencies in healthcare / Austin Ross, Frederick J. Wenzel, Joseph W. Mitlyng BONUS, WATERFT   Book 2002
362.1068 Row/Phf : Public health for the 21st century : the prepared leader / Louis Rowitz     
      Public health for the 21st century : the prepared leader / Louis Rowitz BONUS, MELB   Book 2006
362.1068 Row/Phw    
      Public health leadership : putting principles into practice / Louis Rowitz BONUS, MELB, WATERFT   Book 2001
      Public health leadership : putting principles into practice / Louis Rowitz BONUS, MELB, WATERFT   Book 2001
362.1068 Row/Phw 2009 : Public health leadership : putting principles into practice / Louis Rowitz     
      Public health leadership : putting principles into practice / Louis Rowitz BONUS, MELB   Book 2009
362.1068 Row/Phw 2014 : Public health leadership : putting principles into practice / Louis Rowitz     
      Public health leadership : putting principles into practice / Louis Rowitz BONUS, MELB   Book 2014
362.1068 Sal/Qaf : Quality assurance : for nurses and other members of the health care team / Diana Sale     
      Quality assurance : for nurses and other members of the health care team / Diana Sale BONUS, MELB   Book 1996
362.1068 Sch/Dpa : Developing policy and procedure manuals that work / written by Jennifer Schofield     
      Developing policy and procedure manuals that work / written by Jennifer Schofield BONUS, WATERFT   Book 1998
362.1068 Sha/Qap 2015 : Quality and performance improvement in healthcare : theory, practice, and management / Patricia L. Shaw and Darcy Carter     
      Quality and performance improvement in healthcare : theory, practice, and management / Patricia L. Shaw and Darcy Carter BONUS, W'PONDS   Book 2015
362.1068 Sho/Eoh : Essentials of health care management / Stephen M. Shortell, Arnold D. Kaluzny, and associates     
      Essentials of health care management / Stephen M. Shortell, Arnold D. Kaluzny, and associates BONUS, MELB   Book 1997
362.1068 Sho/Hcm 1988 : Health care management : a text in organization theory and behavior / [edited by] Stephen M. Shortell, Arnold D. Kaluzny and associates     
      Health care management : a text in organization theory and behavior / [edited by] Stephen M. Shortell, Arnold D. Kaluzny and associates BONUS, WATERFT   Book 1988
362.1068 Sho/Hcm 2006    
      Health care management : organization, design, and behavior / [edited by] Stephen M. Shortell, Arnold D. Kaluzny BONUS, MELB, W'BOOL, WATERFT   Book 2006
      Health care management : organization, design, and behavior / [edited by] Stephen M. Shortell, Arnold D. Kaluzny BONUS, MELB, W'BOOL, WATERFT   Book 2006
      Health care management : organization, design, and behavior / [edited by] Stephen M. Shortell, Arnold D. Kaluzny BONUS, MELB, W'BOOL, WATERFT   Book 2006
362.1068 Shu/Pbc : Protocol based care / Ann Shuttleworth     
      Protocol based care / Ann Shuttleworth BONUS, W'BOOL   Book 2003
362.1068 Smi/Pmf    
      Performance measurement for health system improvement : experiences, challenges and prospects / edited by Peter C. Smith ... [and others] BONUS, MELB, WATERFT   Book 2009
      Performance measurement for health system improvement : experiences, challenges and prospects / edited by Peter C. Smith ... [and others] BONUS, MELB, WATERFT   Book 2009
362.1068 Smy/Mha : Managing health and social care : a guide for supervisors and managers / Terry Smyth     
      Managing health and social care : a guide for supervisors and managers / Terry Smyth BONUS, WATERFT   Book 1996
362.1068 Spa/Epa    
      Engaging patients as safety partners : a guide for reducing errors and improving satisfaction / Patrice L. Spath, editor BONUS, MELB, WATERFT   Book 2008
      Engaging patients as safety partners : a guide for reducing errors and improving satisfaction / Patrice L. Spath, editor BONUS, MELB, WATERFT   Book 2008
362.1068 Ste/Aho : The advanced handbook of methods in evidence based healthcare / edited by Andrew Stevens ... [and others]     
      The advanced handbook of methods in evidence based healthcare / edited by Andrew Stevens ... [and others] BONUS, MELB   Book 2001
362.1068 Ste/Ebm : Evidence-based management : a practical guide for health professionals / Rosemary Stewart     
      Evidence-based management : a practical guide for health professionals / Rosemary Stewart BONUS, MELB   Book 2003
362.1068 Swa/Cgi 2004    
      Clinical governance in health care practice / Thoreya Swage BONUS, MELB, W'BOOL, W'PONDS   Book 2004
      Clinical governance in health care practice / Thoreya Swage BONUS, MELB, W'BOOL, W'PONDS   Book 2004
      Clinical governance in health care practice / Thoreya Swage BONUS, MELB, W'BOOL, W'PONDS   Book 2004
362.1068 Tay/Eml : Effective medical leadership / Bryce Taylor     
      Effective medical leadership / Bryce Taylor BONUS, W'PONDS   Book 2010
362.1068 Tim/Ppd : Planning, program development, and evaluation : a handbook for health promotion, aging, and health services / Thomas C. Timmreck     
      Planning, program development, and evaluation : a handbook for health promotion, aging, and health services / Thomas C. Timmreck BONUS, MELB   Book 1995
362.1068 Tim/Ppd 2002 : Planning, program development, and evaluation : a handbook for health promotion, aging, and health services / Thomas C. Timmreck     
      Planning, program development, and evaluation : a handbook for health promotion, aging, and health services / Thomas C. Timmreck BONUS, MELB   Book 2003
362.1068 Vin/Crm : Clinical risk management : enhancing patient safety / edited by Charles Vincent     
      Clinical risk management : enhancing patient safety / edited by Charles Vincent BONUS, MELB, WATERFT   Book 2001
362.1068 Vin/Crm 2001 : Clinical risk management : enhancing patient safety / edited by Charles Vincent     
      Clinical risk management : enhancing patient safety / edited by Charles Vincent BONUS, MELB, WATERFT   Book 2001
362.1068 Wal/Hma : Healthcare management / Kieran Walshe and Judith Smith (eds)     
      Healthcare management / Kieran Walshe and Judith Smith (eds) BONUS, MELB   Book 2006
362.1068 Wic/Ckb : Creating knowledge-based healthcare organizations / Nilmini Wickramasinghe, Jatinder N.D. Gupta, Sushil K. Sharma, [editors]     
      Creating knowledge-based healthcare organizations / Nilmini Wickramasinghe, Jatinder N.D. Gupta, Sushil K. Sharma, [editors] BONUS, W'PONDS   Book 2005
362.1068 Wic/Hor : Handbook of research on healthcare administration and management / Nilmini Wickramasinghe, Epworth HealthCare, Australia & Deakin University, Australia, [editor]     
      Handbook of research on healthcare administration and management / Nilmini Wickramasinghe, Epworth HealthCare, Australia & Deakin University, Australia, [editor] WATERFT ADPML  Book 2017
362.1068 Wol/Hca 1999 : Health care administration : planning, implementing, and managing organized delivery systems / edited by Lawrence F. Wolper     
      Health care administration : planning, implementing, and managing organized delivery systems / edited by Lawrence F. Wolper BONUS, WATERFT   Book 1999
362.1068 Wor/Hpa    
      Health policy and ethics : a critical examination of values from a global perspective / Roger Worthington and Robert Rohrbaugh ; [foreword by Mark Mercurio] BONUS, MELB, W'BOOL, W'PONDS   Book 2011
      Health policy and ethics : a critical examination of values from a global perspective / Roger Worthington and Robert Rohrbaugh ; [foreword by Mark Mercurio] BONUS, MELB, W'BOOL, W'PONDS   Book 2011
      Health policy and ethics : a critical examination of values from a global perspective / Roger Worthington and Robert Rohrbaugh ; [foreword by Mark Mercurio] BONUS, MELB, W'BOOL, W'PONDS   Book 2011
362.1068 Wor/Mpf : Managerial process for national health development : guiding principles for use in support of strategies for health for all by the year 2000     
      Managerial process for national health development : guiding principles for use in support of strategies for health for all by the year 2000 BONUS, WATERFT   Book 1981
362.1068 Zim/Ewl : Edge ware : lessons from complexity science for health care leaders / Brenda Zimmerman, Curt Lindberg, Paul Plsek     
      Edge ware : lessons from complexity science for health care leaders / Brenda Zimmerman, Curt Lindberg, Paul Plsek MELB  Book 2008
362.10680711 Joh/Hpa    
      Health promotion and health services : management for change / Anne Johnson and Kevin Paton BONUS, MELB, W'PONDS   Book 2007
      Health promotion and health services : management for change / Anne Johnson and Kevin Paton BONUS, MELB, W'PONDS   Book 2007
362.1068094 Goo/Lih : Leadership in healthcare : a European perspective / Neil Goodwin     
      Leadership in healthcare : a European perspective / Neil Goodwin BONUS, MELB   Book 2005
362.1068094 Har/Ici : Implementing change in health systems : market reforms in the United Kingdom, Sweden, and the Netherlands / Michael I. Harrison     
      Implementing change in health systems : market reforms in the United Kingdom, Sweden, and the Netherlands / Michael I. Harrison BONUS, W'BOOL   Book 2004
362.10680941 Pla/Cih : Conciliation in healthcare : managing and resolving complaints and conflict / Anne Ward Platt ; foreword by Sir Liam Donaldson     
      Conciliation in healthcare : managing and resolving complaints and conflict / Anne Ward Platt ; foreword by Sir Liam Donaldson BONUS, WATERFT   Book 2008
362.10680941 Scr/Pfb    
      Principles for best practice in clinical audit / [contributing authors, Ross Scrivener ... and others] BONUS, W'PONDS, WATERFT   Book 2002
      Principles for best practice in clinical audit / [contributing authors, Ross Scrivener ... and others] BONUS, W'PONDS, WATERFT   Book 2002
362.10680941 Spo/Qit : Quality in the new GP contract : understanding, designing, planning, achieving / Andrew Spooner ; foreword by Tony Snell     
      Quality in the new GP contract : understanding, designing, planning, achieving / Andrew Spooner ; foreword by Tony Snell BONUS, W'PONDS   Book 2004
362.10680941 Tin/Rhc : Regulating health care quality : legal and professional issues / edited by John Tingle, Charles Foster, Kay Wheat     
      Regulating health care quality : legal and professional issues / edited by John Tingle, Charles Foster, Kay Wheat BONUS, WATERFT   Book 2004
362.10680941 Van/Cgi 2004 : Clinical governance in primary care / edited by Tim van Zwanenberg and Jamie Harrison ; foreword by Michael Rawlins     
      Clinical governance in primary care / edited by Tim van Zwanenberg and Jamie Harrison ; foreword by Michael Rawlins BONUS, WATERFT   Book 2004
362.10680973 Boh/Cca 2008 : Clinical change at Intermountain Healthcare / Richard M.J. Bohmer     
      Clinical change at Intermountain Healthcare / Richard M.J. Bohmer MELB  Book 2008
362.10680993 New/Soi : Statement of intent 2008-11 / Ministry of Health     
      Statement of intent 2008-11 / Ministry of Health BONUS, WATERFT   Book 2008
362.10680994 Aco/Dtp : Determining the potential to improve quality of care : ACHS clinical indicator results for Australia and New Zealand 1998-2001 / [Australian Council on Healthcare Standards and Health Services Research Group]     
      Determining the potential to improve quality of care : ACHS clinical indicator results for Australia and New Zealand 1998-2001 / [Australian Council on Healthcare Standards and Health Services Research BONUS, MELB   Book 2002
362.10680994 Aus/Nha : A national health and hospitals network for Australia's future : delivering better health and better hospitals for all Australians     
      A national health and hospitals network for Australia's future : delivering better health and better hospitals for all Australians BONUS, W'PONDS   Book 2010
362.10680994 Con/Cpi    
      Consumer participation in accreditation : project report / prepared by Enduring Solutions BONUS, W'BOOL   Book 2001
      Consumer participation in accreditation : resource guide / prepared by Enduring Solutions BONUS, W'BOOL   Book 2001
362.10680994 Cou/Fmi : Financial management in health services / edited by Mary Courtney     
      Financial management in health services / edited by Mary Courtney BONUS, WATERFT   Book 1997
362.10680994 Cou/Hcf : Health care financial management / [edited by] Mary Courtney, David Briggs     
      Health care financial management / [edited by] Mary Courtney, David Briggs BONUS, MELB   Book 2004
362.10680994 Sor/Mcp    
      Managing clinical processes in health services / edited by Roslyn Sorensen, Rick Iedema BONUS, MELB, W'PONDS, WATERFT   Book 2008
      Managing clinical processes in health services / edited by Roslyn Sorensen, Rick Iedema BONUS, MELB, W'PONDS, WATERFT   Book 2008
      Managing clinical processes in health services / edited by Roslyn Sorensen, Rick Iedema BONUS, MELB, W'PONDS, WATERFT   Book 2008
      Managing clinical processes in health services / edited by Roslyn Sorensen, Rick Iedema BONUS, MELB, W'PONDS, WATERFT   Book 2008
      Managing clinical processes in health services / edited by Roslyn Sorensen, Rick Iedema BONUS, MELB, W'PONDS, WATERFT   Book 2008
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