Contents: Using emotional intelligence in your teaching -- How you relate to your learners -- Planning the emotional environment -- Planning for the physical experience of learners -- Dealing with your learners' expectations -- Acknowledging individual learners -- Listening to your learners -- Reading and responding to the feelings of individuals and groups -- Responding to learners' comments and questions -- Developing self-awareness as a teacher -- Recognizing your prejudices and preferences -- Your nonverbal communication -- Acknowledging and handling your feelings -- Revealing your feelings to learners -- Continuing your development as an emotionally intelligent teacher
