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Book Cover
CD-ROM
Author Dew, John R.

Title Continuous quality improvement in higher education / John Robert Dew and Molly McGowan Nearing
Published Westport, Conn. : American Council on Education/Praeger, 2004

Copies

Location Call no. Vol. Availability
 W'PONDS  378.107 Dew/Cqi  AVAILABLE
Description xi, 194 pages : illustrations ; 25 cm
Series ACE/Praeger series on higher education
American Council on Education/Praeger series on higher education.
Contents Ch. 1. The development of continuous improvement in higher education -- Ch. 2. Embarking on continuous improvements in the academic community -- Ch. 3. Educating the campus about continuous improvement -- Ch. 4. Conducting self-assessments -- Ch. 5. Strategic planning : engaging faculty and staff -- Ch. 6. Benchmarking in the academic environment -- Ch. 7. Leadership, consensus, and teamwork in the higher education community -- Ch. 8. Facilitating campus teams -- Ch. 9. Measurement and feedback -- Ch. 10. Engaging faculty and students in improving the teaching and learning processes -- App. 360 feedback process : contributors workbook
Summary "This book offers a historical perspective on pioneering institutions in Continuous Improvement. It also offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planing from a CI perspective and include concepts to improve academic programs. They also bring structure to the chaotic issue of measurement and feedback in the higher education setting."--BOOK JACKET
Notes Includes index
Bibliography Includes bibliographical references (pages [187]-190) and index
Subject Universities and colleges -- United States -- Administration.
Total quality management in higher education -- United States.
Author Nearing, Molly McGowan.
American Council on Education.
LC no. 2004041571
ISBN 0275983897 alkaline paper
Other Titles eBook Academic Subscription Collection - Worldwide