Title Consumer awareness and information needs survey 2002 / Australian Communications Authority

Published Melbourne : Australian Communications Authority, [2002] ©2002

Copies

Location	Call no.	Vol.	Availability
W'PONDS	384.0994 Aus/Caa		AVAILABLE

Description 35 pages : illustrations, forms ; 30 cm regular print Series Special report / Australian Communications Authority, 1443-007X ; no. 11 Special report (Australian Communications Authority) ; no. 11 Analysis Telecommunications Consumer expectations Mobile telephones Internet Surveys Statistics Notes Cover title "October 2002" Also available as an electronic version via the Internet. Address as of 15/10/05: http://www.acma.gov.au/ACMAINTER.65690:STANDARD:1565824025:pc=PC_1384 Available in htm and pdf formats via the World Wide Web Australian Communications Authority 2002 Subject Consumer satisfaction -- Australia. Needs assessment -- Australia. Telecommunication -- Australia. Consumer education -- Australia. Telecommunication -- Customer services -- Australia. Author Australian Communications Authority. ISSN 1443-007X ISBN 0642783179

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