| Description |
xv, 254 pages ; 23 cm |
|
regular print |
| Contents |
pt. 1. The case for e-mail management -- Introduction -- Real-world legal issues -- E-mail ownership and cybertheft -- pt. 2. Designing and implementing effective e-mail policies -- Why implement e-mail policies? -- E-mail privacy -- E-mail content -- Netiquette -- Special netiquette considerations for managers -- LISTSERV policy -- Corporate road warriors -- Failure to establish or enforce policy -- pt. 3. Retaining e-mail business records -- Retaining business records: the legal foundation for e-mail management -- E-mail business record retention -- Developing retention rules -- SEC and NASD regulations -- Record retention versus backup tapes or stored e-mail -- Software solutions -- Outsourcing e-mail storage and retention -- Educating employees about e-mail retention |
|
pt. 4. E-mail business records as legal evidence -- Records management -- E-mail discovery -- Destruction of evidence -- Discovery rules for employees -- Creating an e-discovery response strategy -- pt. 5. E-mail security -- Physical and network security -- Content security-inbound -- Content security-outbound -- E-mail system security -- Spam -- pt. 6. Mixed messages: managing alternative communications technologies -- Instant messaging -- Other communications technologies -- Peer-to-peer file networking technology -- E-mail variations -- pt. 7. Employee education -- Training is key to e-risk management success -- Instilling a sense of ownership in employees |
| Summary |
"Does you organization have a practical system for handling everything that enters - and leaves - its computers? This book provides a complete toolkit for protecting your company's electronic capital. This indispensable guide shows you how to : use technology, policy and employee training to minimize the loss of data ; create company-wide retention rules for saving and disposing of messages ; be prepared in the event of an audit or legal action ; gain control of transmission and ensure a secure electronic environment ; and develop strategies for related technologies like instant messaging, LISTSERV, and online chat." - back cover |
| Notes |
This book provides readers with a practical system for handling everything that comes in and leaves their companies' computers - from transaction details to confidential documents. It helps businesses consider e-mail as a critical business tool and shows them how to maximise the effectiveness of their e-mail systems and put an end to lost or compromised information |
| Bibliography |
Includes bibliographical references (pages 247-248) and index |
| Subject |
Electronic mail systems -- Management.
|
|
Electronic mail systems -- Security measures.
|
|
Electronic records -- Management.
|
| Author |
Kahn, Randolph.
|
| LC no. |
2002152888 |
| ISBN |
0814471889 |
|
