Telling our stories : what are nurses stressed and angry about? -- Exposing the consequences of mismanaged anger -- Differentiating between rational and irrational anger -- Modifying nonproductive anger styles -- Combating horizontal and vertical violence -- Forging alliances with patients -- Examining what we learned about anger when growing up -- Overcoming the legacy of a painful or abusive past -- Managing stress and caring for the self -- Taking a new stance toward the concept of power -- Solving problems -- Dreaming the future of nursing
Bibliography
Includes bibliographical references (pages 247-271) and index