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Book Cover
Book
Author Sheldon, Lisa Kennedy.

Title Communication for nurses : talking with patients / Lisa Kennedy Sheldon
Published Thorofare, NJ ; [Great Britain] : SLACK Inc., [2004]
©2004

Copies

Location Call no. Vol. Availability
 WATERFT HEALTH  610.730699 She/Cfn  AVAILABLE
Description xii, 143 pages : illustrations ; 23 cm
Contents The first encounter: setting the stage for effective communication -- The nurse as a person -- Patients as people: standards to guide communication -- Cultural diversity: translating awareness into competence -- The nurse-patient relationship: a therapeutic relationship -- Interviewing skills: a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness and death -- Patients with pain -- Physical impairments to communication -- Different age groups -- Communicating with peers and other health care providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning
Summary "Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style." "Exercises at the end of each chapter provide the opportunity to review, practice, and refine communication skills. The techniques and situations included enable nursing students and practicing nurses to develop their abilities, prepare for a variety of patients and situations, and tailor their personal style to effectively communicate with individual patients."--BOOK JACKET
Bibliography Includes "Ten rules for talking with patients"-- page [2] of cover
Includes bibliographical references (pages [135]-138) and index
Subject Communication.
Communication in nursing.
Nurse and patient.
Communication.
Nursing.
Public Opinion.
Public Relations.
Social Perception.
Nurse-Patient Relations.
Communication.
Genre/Form Nurses Instruction.
LC no. 2003022349
ISBN 1556426313 paperback