Description |
xii, 143 pages : illustrations ; 23 cm |
Contents |
The first encounter: setting the stage for effective communication -- The nurse as a person -- Patients as people: standards to guide communication -- Cultural diversity: translating awareness into competence -- The nurse-patient relationship: a therapeutic relationship -- Interviewing skills: a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness and death -- Patients with pain -- Physical impairments to communication -- Different age groups -- Communicating with peers and other health care providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning |
Summary |
"Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style." "Exercises at the end of each chapter provide the opportunity to review, practice, and refine communication skills. The techniques and situations included enable nursing students and practicing nurses to develop their abilities, prepare for a variety of patients and situations, and tailor their personal style to effectively communicate with individual patients."--BOOK JACKET |
Bibliography |
Includes "Ten rules for talking with patients"-- page [2] of cover |
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Includes bibliographical references (pages [135]-138) and index |
Subject |
Communication.
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Communication in nursing.
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Nurse and patient.
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Communication.
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Nursing.
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Public Opinion.
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Public Relations.
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Social Perception.
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Nurse-Patient Relations.
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Communication.
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Genre/Form |
Nurses Instruction.
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LC no. |
2003022349 |
ISBN |
1556426313 paperback |
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