| Description |
xxiii, 471 pages : illustrations ; 24 cm |
| Contents |
1. Communicating Assertively and Responsibly in Nursing -- 2. The Client-Nurse Relationship: A Helping Relationship -- 3. Mutual Problem Solving in Nursing -- 4. Warmth -- 5. Respect -- 6. Genuineness -- 7. Specificity -- 8. Empathy -- 9. Self-Disclosure -- 10. Asking Questions -- 11. Expressing Opinions -- 12. Humor -- 13. Confrontation -- 14. Refusing Unreasonable Requests -- 15. Requesting Support -- 16. Feedback -- 17. Relaxation -- 18. Imagery -- 19. Positive Self-Talk -- 20. Spirituality -- 21. Overcoming Evaluation Anxiety -- 22. Communicating Assertively and Responsibly with Distressed Clients and Colleagues -- 23. Communicating Assertively and Responsibly with Aggressive Clients and Colleagues -- 24. Communicating Assertively and Responsibly with Unpopular Clients -- 25. Managing Team Conflict in Assertive and Responsioble Ways -- 26. Continuing the Commitment -- Appendix A Self-Assessment Tool |
| Summary |
Communications in Nursing, third edition, is a must for every nurse and nursing student! Effective communication is the key to effective nursing. This popular text presents the who, what, where, when, why, and how of communication in the health care environment. Numerous practical exercises are provided so that communication skills are learned through experience and repetition, in a "hands-on," "how-to" manner |
| Notes |
Rev. ed. of: Communications in nursing / Susan Smith. 2nd ed. c1992 |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Communication in nursing.
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Interpersonal communication.
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Nurse and patient.
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Nurse-Patient Relations.
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Communication.
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Interprofessional Relations.
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Communication.
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Interprofessional Relations.
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Nurse-Patient Relations.
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| Genre/Form |
Nurses Instruction.
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| Author |
Smith, Susan, 1946-
Communications in nursing
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| ISBN |
0815105622 |
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