| Description |
xxiii, 219 pages ; 23 cm |
| Contents |
Increasing Your Emotional Intelligence -- 1. Developing High Self-Awareness -- Why High Self-Awareness Is the Basic Building Block of Emotional Intelligence -- How Low Self-Awareness Can Handicap Your Actions -- How to Increase Your Self-Awareness -- Putting All the Self-Awareness Factors Together -- 2. Managing Your Emotions -- The Components of Your Emotional System Must Work Together -- How to Make Your Thoughts, Physiological Changes, and Behaviors Work for You -- Become a Good Problem Solver -- Additional Techniques for Managing Your Emotions -- Even Positive Emotions Need to Be Managed -- Putting All the Emotional Management Tools Together -- 3. Motivating Yourself -- Motivation Is the Key to Starting a Task and Staying with It -- Sources of Motivation -- How to Deal with Setbacks and Create Comebacks -- Putting All the Self-Motivation Skills Together -- Using Your Emotional Intelligence in Your Relations with Others -- 4. Developing Effective Communication Skills -- Using Sensitivity -- Self-Disclosure -- Assertiveness -- Dynamic Listening -- Criticism -- Team Communication -- Putting All the Communication Skills Together -- 5. Developing Interpersonal Expertise -- What Makes a Relationship -- How to Analyze a Relationship -- How to Communicate at Appropriate Levels -- How to Use the Different Levels Effectively -- Putting All the Interpersonal Expertise Skills Together -- 6. Helping Others Help Themselves -- It Benefits Others, You, and the Company -- Keep Your Emotional Perspective -- Know How to Calm an Out-of-Control Person -- Be a Supportive Listener -- Helping Others Plan Their Goals and Reach Them -- Moving Toward the Emotionally Intelligent Organization -- Appendix : Developing Your Emotional Intelligence -- Bibliography |
| Summary |
If you think analytical skills, company loyalty, or even competence is the key to success in the workplace, it's time to think again. Most experts now agree that those who climb the corporate ladder most quickly are those who possess a high degree of emotional intelligence. Simply put, emotional intelligence (EI) is the ability to make your emotions work for you by using them in ways that produce the results you want. And the good news is that, unlike IQ and other traditional measures of intelligence, EI can be developed and dramatically increased. Aside from showing individuals how they can get ahead by applying emotional intelligence in the workplace, Dr. Weisinger also explains how businesses can benefit through the application of EI on a company-wide basis |
| Notes |
First paperback edition published in 2000 |
| Bibliography |
Includes bibliographical references (page 219) |
| Subject |
Emotional intelligence.
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Emotions.
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Interpersonal relations.
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Psychology, Industrial.
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Self-perception.
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Communication.
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Emotions.
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Psychology, Industrial.
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Emotions.
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Interpersonal Relations.
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Psychology, Industrial.
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Self Concept.
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| LC no. |
97021220 |
| ISBN |
0787909521 |
|
0787951986 (paperback) |
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