| Description |
ii, 213 pages ; 26 cm |
| Contents |
1. The need to measure the value of information technology -- 2. The role of IT and planning for IT value -- 3. The link between IT planning and IT valuation: the BtripleE Framework -- 4. Measures of the business value of IT -- 5. Measures of the effectiveness of IT -- 6. Measures of the effectiveness and efficiency of IT supply -- 7. An IT measurement program -- 8. Benchmarking IT -- Appendix A. Attributes of measures -- Appendix B. Measuring the value of IT at ANWB -- Appendix C. IT supply scorecards of measures |
| Summary |
"Business managers, management consultants and researchers regularly question whether and how the contribution of IT to business performance can be measured. This book contributes to the art and science of the expost valuation of IT, by posing and answering key management questions, offering insights into the value of IT once it has been developed, implemented and used. Measuring the Value of Information Technology targets business managers, IT managers, business students and researchers and will enable its readers to systematically, effectively and consistently measure the value of Information Technology." -- BOOK JACKET |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Also available as an electronic book via the World Wide Web to institutions affiliated with netLibrary, Inc |
| Subject |
Information technology -- Evaluation.
|
| LC no. |
2001024432 |
| ISBN |
1930708084 (paper) |
|
