| Description |
xvii, 446 pages : illustrations ; 29 cm |
| Contents |
Activities, Worksheets, and Charts -- Sect. I. Making Diversity Work: The What and How for Managers and Trainers. 1. Making This Book Work for You. 2. Understanding the Range of Cultural Behaviors and Expectations. 3. Learning the Cultural Etiquette of Communication. 4. Building Multicultural Work Teams. 5. Making Meetings Work in a Culturally Diverse Environment. 6. Performance Evaluation in a Diverse Organization -- Sect. II. Integrating Diversity Into Your Organization: Modifying the Systems to Capitalize on the Benefits of a Pluralistic Work Force. 7. Creating a Corporate Culture That Embraces Diversity. 8. Conducting a Diversity Audit: Taking an Organizational Snapshot. 9. Recruiting for a Diverse Workplace. 10. Making Room at the Top (And in the Middle, Too) -- Sect. III. Rounding Out Your Knowledge Base: Realities and Resources. 11. Diversity: Today's Demographic Reality. 12. Valuing Diversity Means More Than Equal Opportunity. 13. Resources for Managing Diversity |
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14. Making Diversity Work: Summing It Up |
| Summary |
In today's work force - where change is the only constant and a growing number of cultures have become demanding influences - business leaders must be able to harness the resources of such human diversity. Workers from different racial and ethnic backgrounds, along with the fierce competition that businesses now face, make cultural diversity a critical issue and an undeniable resource. By the turn of the century, 70 percent of new entrants to the work force will be women and minorities, and only 30 percent will be white, American-born males. Lee Gardenswartz and Anita Rowe give you a guide to dealing with the unprecedented challenges of being a part of a culturally expanding work force. The authors show you how to improve the level of efficiency in your organization through effective cross-cultural communication. Managing Diversity shows how to conduct a diversity audit in your organization to design the most effective program for your needs, create a corporate culture that embraces diversity to maximize the potential of your work force, build cohesive multicultural work teams, design interesting meetings that work for everyone, and hire, train, and promote a diverse work force. You'll also find worksheets, activities, and charts to help you implement the ideas presented. These aids follow each significant issue and give you an idea where you stand now and how to improve. Managing Diversity helps you see why understanding the vast array of values and backgrounds in the work force is crucial and gives you the information, tools, and techniques necessary to bring the experience of those backgrounds to the job. You'll find everything you need to convey the power of a rapidly changing work force to your organization |
| Bibliography |
Includes bibliographical references (pages 435-437) and index |
| Subject |
Diversity in the workplace.
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Minorities -- Employment.
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Personnel management.
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Psychology, Industrial.
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Supervision of employees.
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| Author |
Rowe, Anita, 1946-
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| LC no. |
92026322 |
| ISBN |
1556236395 |
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