1. How people learn at work -- 2. Helping people learn at work -- 3. Improving performance -- 4. Learning needs and how to analyse them -- 5. Choosing training events -- 6. Getting the best out of training events -- 7. Developing your staff as they work -- 8. Training and development opportunities outside the workplace -- 9. Using open learning -- 10. Planning a training event -- 11. Delivering a training event --12. Assessing learning outcomes -- 13. Learning development in your work group -- 14. Learning for change -- Your learning development planner
Summary
In this wide-ranging guide, written for managers in this situation, Alan George looks in turn at a range of training methods, from traditional courses to work-based learning. He explains step-by-step the process of planning and providing the necessary learning opportunities. The book is designed to give all people managers the confidence to be people developers by equipping them with accessible training principles