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Book Cover
Author Larkin, TJ.

Title Communicating change : how to win employee support for new business directions
Published New York ; Sydney : McGraw-Hill, [1994]


Location Call no. Vol. Availability
Description xiii, 252 pages : illustrations ; 24 cm
Contents Part 1. Communicate directly to supervisors. Part 2. Use face-to-face communication. Part 3. Communicate relative performance of local work area
Summary The challenge is how to deliver your message all the way through the ranks. A task made especially difficult when changes you are trying to communicate are unpopular. Now, here's a book that reveals to all managers how to implement important changes and make them work
This is not a theoretical book. it's advice from the trenches. Packed with checklists, sample communications, diagrams, surveys, step-by-step guidance. This book evaluates the real-life communication successes and failures experienced by many multinational corporations including: General Motors, Polaroid, Xerox, Hewlett-Packard, British Telecom, GE, and IBM
Any time your company decides to make a major organizational change - whether it's a new emphasis on customer service, quality management, restructuring, or downsizing - your job is to get the message through to your employees, and enlist their support and cooperation. If you don't, the changes you're trying to implement will inevitably create more turmoil than progress
Analysis Organisational behaviour Management
Personnel Management
Notes Cover title: Communicating change : winning employee support for new business goals
Includes bibliographical references and index
Bibliography Includes bibliographical references and index
Subject Communication in personnel management.
Industrial relations.
Organizational change.
Organizational Innovation.
Author Larkin, Sandar, author
LC no. 93029248
ISBN 0070364524 (hc)
Other Titles Communicating change : winning employee support for new business goals