Description |
xviii, 352 pages : illustrations ; 27 cm |
Contents |
Preface / Maija-Leena Huotari and Mirja Iivonen -- Sect. I. Trust in Performing -- Ch. I. Managing Knowledge-Based Organizations Through Trust / Maija-Leena Huotari and Mirja Iivonen -- Ch. II. Trust Building as a Management Strategy / Mirja Iivonen -- Ch. III. Trust as Capital: The Foundation of Management / Risto Harisalo and Jari Stenvall -- Sect. II. Trust in Online Communities -- Ch. IV. Managing Cognitive and Affective Trust in the Conceptual R&D Organization / Diane H. Sonnenwald -- Ch. V. Interpersonal Trust in Online Partnerships: The Challenge of Representation / Elisabeth Davenport and Leo McLaughlin -- Sect. III. Citizens' Trust on Institutions -- Ch. VI. Usability of Websites Contributing to Trust in E-Commerce / Kai Oorni, Saana Kaleva, Soile Hirvasniemi and Terttu Kortelainen -- Ch. VII. Citizens' Trust in Ministries / Risto Harisalo and Jari Stenvall -- Sect. IV. Towards Trust Models -- Ch. VIII. Trust in Technology Partnerships / Kirsimarja Blomqvist and Pirjo Stahle -- Ch. IX. Exploring the Origins of New Transaction Costs in Connected Societies / Andreina Mandelli -- Ch. X. Self-Organization and New Hierarchies in Complex Evolutionary Value Networks / Andreina Mandelli -- Ch. XI. A Belief-Based Model of Trust / Rino Falcone and Cristiano Castelfranchi |
Summary |
"Trust In Knowledge Management and Systems in Organizations offers researchers a solid theoretical conceptualization of the issues of trust and invites and challenges further empirical studies in the research area. And for practitioners (people who act in the field of various practices, businesses, universities, other conceptual organizations, etc.), the book offers valuable insights and even means to be taken into account when aiming at increasing organizational understanding of the significance of trust and its impact on knowledge-based activities and collaborative mode of performing."--BOOK JACKET |
Bibliography |
Includes bibliographical references and index |
Notes |
Also available online via the World Wide Web, by subscription to Books24x7 (BusinessPro) |
Subject |
Knowledge management.
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Trust.
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Strategic alliances (Business)
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Business communication.
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Information resources management.
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Author |
Iivonen, Mirja.
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Huotari, Maija-Leena.
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Books24x7, Inc.
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LC no. |
2003008761 |
ISBN |
1591401267 hardcover |
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1591401275 ebook |
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1591402204 paperback |
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