Description |
xiii, 193 pages : illustrations ; 24 cm |
Contents |
1. From Marginal to Mainstream -- 2. Helping People to Learn How to Learn -- 3. Coaching: Theory and Practice -- 4. Mentoring: Where Theory and Practice Collide -- 5. Community Mentors: The Catalyst for a New Profession -- 6. Feedback that Builds Confidence and Success? -- 7. Observant Listening -- 8. Asking the Right Question -- 9. Managing the Relationship -- 10. Suggested Additional Learning Options and References |
Summary |
"Covering both the theory and practice of coaching and mentoring, ranging from the world of work to education to community action, the book demonstrates how important it is to relate theoretical models to specific situations in order to gain real practical benefits. The authors offer new insights into, and examples of, such issues as matching staff, and fresh ways of giving feedback and asking the right questions. While they provide both best-practice approaches and proven solutions, they also explain that where coaching and mentoring are concerned, simplicity is often the ideal solution. To facilitate his goal they outline 'Seven Golden Rules of Simplicity'." "This practical introduction to an increasingly widely used practice will prove invaluable to all those wanting to help people to increase and improve their ability to maximize their potential, learn new skills, improve performance and become the person they want to be."--BOOK JACKET |
Bibliography |
Includes bibliographical references and index |
Notes |
Also available online via the World Wide Web, by subscription to Books24x7 (BusinessPro) |
Subject |
Mentoring in business.
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Employees -- Training of.
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Author |
Wray, Monika Jamieson.
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Books24x7, Inc.
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LC no. |
sn 94005159 |
ISSN |
1076-1268 |
ISBN |
0749431180 paperback |
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