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Book Cover
Book
Author Waterman, Robert H.

Title What America does right : learning from companies that put people first / Robert H. Waterman, Jr
Edition First edition
Published New York : Norton, [1994]
©1994

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Location Call no. Vol. Availability
 MELB  658.5 Wat/Wad  AVAILABLE
Description 318 pages ; 24 cm
Contents 1. Organizing for Success: Linking People, Strategy, Organization, and Customers -- 2. Everyone a Leader: Giving Up Control to Gain Control -- 3. A Learning Organization: The Team System at P&G, Lima, Ohio -- 4. Two Great Coaches: Management Lessons from the Bronx and Vail, Colorado -- 5. Systems That Set Us Free: People First at Federal Express -- 6. Values from the Start: Culture Is Strategy at the AES Corporation -- 7. Something to Believe in: At Levi Strauss & Company Managers Make Meanings as Well as Money -- 8. Sustainable Competitive Edge: A New Product Every Day at Rubbermaid -- 9. High-Tech Soap: Great Products Make for Great Marketing -- 10. Designer Molecules: Merck Invests and Invents...Big Time -- 11. "Our Quality Stinks": Muddling, Anticipating, and Committing at Motorola -- 12. Match the Potential Within -- App. 1. Surprise - America's Economic Strength -- App. 2. Don't Put Profit First -- App. 3. Excerpt from Federal Express Manager's Guide
App. 4. Levi's Manifesto
Bibliography Includes bibliographical references (pages 303-306) and index
Subject Industrial management -- United States -- Case studies.
Technological innovations -- United States -- Case studies.
LC no. 93028837
ISBN 0393035972