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Title Business relationships for competitive advantage : managing alignment and misalignment in buyer and supplier transactions / by Andrew Cox ... [and others]
Published New York : Palgrave Macmillan, 2004

Copies

Location Call no. Vol. Availability
 MELB  658.72 Cox/Bof  AVAILABLE
Description pages cm
Contents 1. Current Approaches to the Analysis of Business Relationships -- 2. Power, Leverage and the Strategic Purposes of Business Relationships -- 3. The Operational Means for Successful Business Relationship Management -- 4. A Framework for the Alignment of Buyer and Supplier Relationships -- 5. Cases in Aligned Buyer and Supplier Relationship Management -- 6. Cases in Misaligned and Sub-Optimal Buyer and Supplier Relationship Management -- 7. Cases in Dysfunctional Buyer and Supplier Relationship Management -- 8. A Way Forward for Managers
Summary Buyers seek to manage suppliers and sellers look for good customers, but how can buyers and sellers align their relationships effectively? This new book provides an overview of the dominant schools of thought about how buyers and sellers can manage their relationships appropriately. These include purchasing portfolio analysis, transaction cost economics, lean and agile supply chain management, customer account management and the resource-based school. The authors reject each of these schools as one-dimensional and advocate instead a holistic approach grounded in the IMP, Power and Relationships Portfolio Mapping approaches. Eighteen cases demonstrate how business relationships can be aligned appropriately and inappropriately using this new approach
Bibliography Includes bibliographical references and index
Subject Business logistics.
Industrial procurement.
Supply and demand.
Business logistics -- Case studies.
Industrial procurement -- Case studies.
Supply and demand -- Case studies.
Genre/Form Case studies.
Case studies.
Author Cox, Andrew W.
LC no. 2003061155
ISBN 1403919046 cloth