Limit search to available items
Book Cover
Book
Author Leland, Karen.

Title Customer service for dummies / by Karen Leland and Keith Bailey
Edition Second edition
Published Foster City, Calif. : IDG Books Worldwide, [1999]
©1999

Copies

Location Call no. Vol. Availability
 MELB  658.812 Lel/Csf  AVAILABLE
Description xxxi, 422 pages : illustrations ; 24 cm
Series For dummies
--For dummies.
Subject Customer services.
Author Bailey, Keith, 1945-
ISBN 0764552090