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Book Cover
Author Futrell, Charles.

Title ABC's of relationship selling through service / Charles M. Futrell
Edition Eighth edition
Published New York : McGraw-Hill/Irwin, [2005]


Location Call no. Vol. Availability
 MELB  658.85 Fut/Aor 2005  AVAILABLE
Description xxii, 548 pages : illustrations ; 26 cm + 1 CD-ROM
Series The McGraw-Hill/Irwin series in marketing
McGraw-Hill/Irwin series in marketing.
Notes Previous ed.: 2003
Bibliography Includes bibliographical references (pages 531-534) and index
Notes System rquirements: Microsoft Windows 98/Me/NT4/2000/XP, 133 MHz processor or higher, 64MB of memory or higher, VGA or higher monitor resolution, 50MB of free hard disk space, CD-ROM drive
Subject Selling.
LC no. 2004044875
ISBN 0072834684 CD-ROM
0073203157 set
0072857056 alkaline paper
0072930225 package