Limit search to available items
Book Cover
Book
Author Snyder, David P.

Title How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships / David P. Snyder
Edition Second edition
Published New York : AMACOM, [2001]
©2001

Copies

Location Call no. Vol. Availability
 W'BOOL  658.85 Sny/Htm  AVAILABLE
Description x, 212 pages : illustrations ; 23 cm
Contents Pt. 1. Basic Formulas -- Ch. 1. Salesmanship as an Art and a Science -- Ch. 2. The Basics of Customer Psychology -- Ch. 3. The Two Types of People in This World -- Ch. 4. Dynamic People -- Ch. 5. How to Sell to the Driven Person -- Ch. 6. How to Sell to the Influential/Sociable Person -- Ch. 7. How to Protect Yourself from Guilt and Anxiety -- Ch. 8. Discerning People -- Ch. 9. How to Sell to a Conscientious Person -- Ch. 10. How to Sell to a Steadfast Person -- Pt. 2. Advanced Chemistry -- Ch. 11. Portrait of the Artist as a Young Businessperson -- Ch. 12. How to Integrate Sales, Marketing, and Customer Service: Billion-Dollar Tips from a Guy Who's Been There -- Ch. 13. A Few More Words about Work, Struggle, and the Real Meaning of Success -- App. A. A Brief History of the DISC Behavioral Methodology and Competing DISC Products -- App. B. David Snyder's DISC Style Analysis Graphs -- How to Contact David Snyder and His Associates
Bibliography Includes bibliographical references and index
Subject Marketing.
Selling.
Author American Management Association.
LC no. 00054313
ISBN 0814405991 (paperback)