Limit search to available items
Book Cover
Book
Author Milne, George R.

Title Sport marketing : managing the exchange process / George R. Milne, Mark A. McDonald
Published Sudbury, Mass. : Jones and Bartlett, [1999]
©1999

Copies

Location Call no. Vol. Availability
 MELB  796.0698 Mil/Smm  AVAILABLE
Description xi, 169 pages : illustrations ; 26 cm
Contents 1. Reframing the sport marketing exchange process -- 2. Fan identification -- 3. Motivations of the sport consumer -- 4. Evaluating the impact of winning and brand management -- 5. Utilizing the customer database -- 6. Managing niche markets -- 7. Sport-based segmentation models -- 8. Measuring service quality -- 9. Sport sponsorship personality matching -- 10. Sport marketing and the Internet
Summary "Sport marketing is a growing and rapidly evolving industry. As such, managers need increasingly sophisticated approaches to evaluate and serve their markets. Sport marketing: managing the exchange process presents cutting edge conceptual and empirical approaches for managers to conduct relationships with consumers. The central theme of this book is the sport marketing exchange process. [The authors] focus on exchange because this process is fundamental to marketing and can be used to highlight the challenges and opportunities faced by the sport marketer... Topics include: fan identification; measuring participant and spectator motivations, brand equity; databases; niche marketing, service quality; sport sponsorship; personality matching and Internet marketing."
Bibliography Includes bibliographical references and index
Subject Sports administration.
Sports -- Economic aspects -- United States.
Sports -- Economic aspects.
Sports administration -- United States.
Sports -- Marketing.
Sports -- United States -- Marketing.
Author McDonald, Mark A.
LC no. 98040345
ISBN 0763708739