Fair trading - codes of conduct : why have them, how to prepare them : a guide / prepared by Commonwealth, State and Territory Consumer Affairs Agencies
Published
Canberra : Australian Government Publishing Service, 1996
Why have codes of conduct? -- Preparing to have a code -- Core rules -- Complaints, dispute procedures and sanctions -- Administering a code -- Publicity and reporting -- Monitoring, reviewing, amending -- Codes already in use -- Fair Trading Acts -- Consumer affairs agencies and organisations
