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Book Cover
Author Australian National Audit Office.

Title Management of customer debt : follow-up audit : Centrelink; Department of Education, Employment and Workplace Relations; Department of Families, Housing, Community Services and Indigenous Affairs / the Auditor-General
Published [Canberra] : Australian National Audit Office, 2008
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Description 118 pages : illustrations ; 25 cm + 1 volumes (19 pages ; 21 cm.)
Series Auditor-General audit report, 1036-7632 ; no. 42, 2007-08
Performance audit / Australian National Audit Office
Australian National Audit Office. Performance audit
Audit report (Australian National Audit Office) ; 2007-08, no. 42
Audit report (Australian National Audit Office)
Summary "The objective of this follow-up audit was to examine Centrelink?s progress in implementing the recommendations of the 2004?05 audit and the subsequent JCPAA inquiry. The audit focused on Centrelink?s debt management operations including prevention, identification, raising and recovery. The audit scope took into account the changes made to the Commonwealth?s welfare program structure since the previous debt audit, and examined Centrelink?s debt management arrangements with, at the time of the audit fieldwork, its main purchaser departments: the Department of Families, Community Services and Indigenous Affairs (FaCSIA), the Department of Employment and Workplace Relations (DEWR), and the Department of Education, Science and Training (DEST). The two major criteria for this audit were: to establish whether Centrelink has implemented the previous audit?s and JCPAA?s recommendations relating to customer debt management; and, to establish Centrelink?s current performance in administering its customer debt."--Audit objective and scope, Audit brochure, ANAO Website
Notes "Audit team: Nathan Williamson, Alexander Wilkinson, Alexandra McElwee"--P. 4
Bibliography Includes bibliographical references and index
Notes Commonwealth of Australia 2008
Subject Australia. Centrelink -- Auditing.
Australia. Department of Education, Employment, and Workplace Relations -- Auditing.
Australia. Department of Families, Housing, Community Services and Indigenous Affairs -- Auditing.
Social security -- Australia -- Auditing.
Public welfare administration -- Australia -- Auditing.
Form Electronic book
Author Williamson, Nathan, 1978-
Wilkinson, Alexander.
McElwee, Alexandra
ISBN 0642810249