Part 1: Introduction -- 1. Integrated logistics management -- 2. Customer service -- Part 2: Logistics operations -- 3. Supply -- 4. Order processing -- 5. Unitisation -- 6. Warehousing -- 7. Transport -- 8. Inventories -- Part 3: Logistics planning and control -- 9. Planning the logistics system -- 10. Organisation -- 11. Logistics costing and control -- Part 4: Conclusion -- 12. Developing logistics
Summary
Deals with the potential competitive impact of innovative logistics practices in Australia. Covers logistics operations, with illustrative examples, planning and control