Limit search to available items
Add Marked to Bag Add All On Page Add Marked to My Lists
Subjects (1-20 of 20)
Call centers.
2
Streaming video
2017

Call center forecasting : linear regression models



London, United Kingdom : SAGE Publications Ltd., 2017

Rating:

 
 
3
E-book
1998

The call center handbook : the complete guide to starting, running and improving your call center


Dawson, Keith.
New York : Telecom Books and Flatiron Publishing, 1998

Rating:

 
 
4
E-book
1999

Call center performance enhancement using simulation and modeling


Anton, Jon.
West Lafayette, Ind. : Ichor Business Books, [1999]

Rating:

 
 
5
E-book
2000

Call Center Success : Essential Skills for CSRs


Finch, Lloyd C., author


Rating:

 
 
6
E-book
2014

Call centers and the global division of labor : a political economy of post-industrial employment and union organizing


Stevens, Andrew J. R., author.
New York, NY : Routledge, 2014

Rating:

 
 
7
Streaming video
2013

The Call Centre: Ep 2 Of 5



Australia : ABC2, 2013

Rating:

 
 
8
Streaming video
2013

The Call Centre: Ep 4 Of 5



Australia : ABC2, 2013

Rating:

 
 
10
Streaming video
2009

Contact center technology


Durr, William.
London : Henry Stewart Talks, 2009

Rating:

 
 
12
 
Location Call no. Vol. Availability
 MELB  381.142 Bur/Dit  Unavailable C19
13
Book
2005

Global call centers : achieving outstanding customer service across cultures & time zones


Granered, Erik, 1967-
Boston : Nicholas Brealey International, 2005

Rating:

 
 
Location Call no. Vol. Availability
 MELB  658.812 Gra/Gcc  Unavailable C19
14
Streaming video
2011

The King Of Calls



Australia : SBS ONE, 2011

Rating:

 
 
15
E-book
2016

Labour markets and identity on the post-industrial assembly line


Lloyd, Anthony.
London : Routledge, 2016

Rating:

 
 
16
E-book
2015

Neutral accent : how language, labor, and life become global


Aneesh, A. (Aneesh), 1964- author.
Durham ; London : Duke University Press, 2015

Rating:

 
 
17
E-book
2007

Observing and registering emotional satisfaction of customer contacts : for customer satisfaction & loyalty


Güngör, Hüseyin
[Amsterdam] : Amsterdam Univ. Press, [2007]

Rating:

 
 
18
E-book
2018

Re-organising service work : call centres in Germany and Britain



Abingdon, Oxon ; New York, NY : Routledge, Taylor & Francis Group, 2018

Rating:

 
 
19
Streaming video
2019

Witness : Deportees Welcome



Australia : Al Jazeera English [broadcaster], 2019 August 26 at 08:30:00

Rating:

 
 
20
E-book
2009

Women, identity and India's call centre industry


Basi, JK Tina.


Rating:

 
 
Add Marked to Bag Add All On Page
Locate in results