Title Flexible working / Jonathan Street

Published London : Henry Stewart Talks, 2009

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HSTalks Business & Management Collection

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Description 1 streaming video file (39 min.) : digital, mono, SWF file, sound, color Series Marketing & management collection. Latest thinking in contact center management : how to succeed in today's dynamic environment Henry Stewart talks. Marketing & management collection. Latest thinking in contact center management Contents What do we mean by flexible working? -- Legislation -- Approaches to flexible working -- Home working -- Annualized hours -- Job sharing -- Shift ranging -- Matching approaches to business demands Notes Animated audio-visual presentation with synchronized narration Title from title frames Subject Call center agents. Call centers -- Management Customer services -- Management Hours of labor. Call center agents. Call centers -- Management. Customer services -- Management. Hours of labor. Form Streaming video

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