Limit search to available items
Book Cover
E-book
Author Graber, Peter R

Title Learning points : 80 activities and actions for call center cervice excellence / Peter R. Garber
Published Amherst, MA : HRD Press, 2005
Online access available from:
EBSCO eBook Academic Collection    View Resource Record  

Copies

Description 1 online resource
Notes Title from e-book title screen (viewed Aug. 8, 2005)
Subject Call centers -- Customer services.
Customer relations.
Form Electronic book
ISBN 1423716795 (electronic bk.)
9781423716792 (electronic bk.)
Other Titles 80 activities and actions for call center cervice Excellence