Description |
1 online resource |
Series |
SAGE Knowledge. Cases |
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SAGE Knowledge. Cases
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Summary |
On September 27, 2004, ChoicePoint, a company that stores and sells critical personal information, discovered possible fraudulent activity within its network of databases. On further investigation, ChoicePoint security officials realized that they may have allowed identity thieves in Los Angeles, who acted as legitimate business clients, to access more than 110.000 peoples personal information. CEO Derek Smith and Communications Chief James Lee are faced with explaining the loss to clients, the press, the public, and those who may have been compromised. They also face the daunting task of restoring confidence in the company |
Notes |
Originally published in Bailey, Q., Gilfillan, B., & ORourke, J. S. (2006). ChoicePoint: Personal data and a loss of privacy (A). 06-07 (A). Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame |
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Description based on XML content |
Subject |
ChoicePoint (Firm)
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SUBJECT |
ChoicePoint (Firm) fast |
Subject |
Corporations -- Public relations.
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Crisis management.
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Corporations -- Public relations
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Crisis management
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Form |
Electronic book
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Author |
Gilfillan, Benjamin, author
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O'Rourke, James S., 1946- author
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ISBN |
9781526404626 |
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1526404621 |
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