| Description |
1 online resource (xviii, 519 pages) |
| Contents |
The Basics -- Planning the Letter -- Components of an Effective Letter -- Structure: The Parts of a Letter -- Appearance of the Letter -- Grammar -- Word Processing The Letters -- Sales, Marketing, and Public Relations Letters -- Customer Service Letters -- Credit and Collection Letters -- Letters to Vendors and Suppliers -- Personnel Letters -- Transmittal Letters -- Confirmation Letters -- Request Letters -- Replies -- Permissions Letters -- Social, Personal, and Miscellaneous Letters -- Appendix I. Words to Watch -- Appendix II. Punctuation -- Appendix III. Abbreviations -- Appendix IV. Grammar Hotline Directory |
| Summary |
More than 365 pre-typed, ready-to-use business letter for all occasions! |
| Notes |
"Files are in Word 6.0 for Windows 95 and are compatible with both PC and Mac"--CD-ROM label |
| Bibliography |
Includes bibliographical references (pages 499-502) and index |
| Notes |
Print version record |
| Subject |
Commercial correspondence -- Handbooks, manuals, etc
|
|
Letter writing -- Handbooks, manuals, etc
|
|
BUSINESS & ECONOMICS -- Business Communication -- General.
|
|
Commercial correspondence
|
|
Letter writing
|
| Genre/Form |
Electronic books
|
|
handbooks.
|
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Handbooks and manuals
|
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Handbooks and manuals.
|
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Guides et manuels.
|
| Form |
Electronic book
|
| Author |
Coleman, Edward, 1968-
|
|
Amacom.
|
| ISBN |
081442662X |
|
9780814426623 |
|
0814406653 |
|
9780814406656 |
|
