Title Management communication : a case-analysis approach / James S. O'Rourke

Edition Third edition Published Upper Saddle River, NJ : Pearson/Prentice Hall, [2007] ©2007

Copies

Location	Call no.	Vol.	Availability
W'PONDS	658.45 Oro/Mac 2007		AVAILABLE

Description xvii, 429 pages : illustrations ; 25 cm Contents Ch. 1. Management communication in transition -- Ch. 2. Communication and strategy -- Ch. 3. Communication ethics -- Ch. 4. Speaking -- Ch. 5. Writing -- Ch. 6. Persuasion -- Ch. 7. Technology -- Ch. 8. Listening and feedback -- Ch. 9. Nonverbal communication -- Ch. 10. Intercultural communication -- Ch. 11. Managing conflict -- Ch. 12. Business meetings that work -- Ch. 13. Dealing with the news media Notes Previous ed.: 2004 Bibliography Includes bibliographical references and index Subject Communication in management. Communication in management -- Case studies. Genre/Form Case studies. LC no. 2005038060 ISBN 0131860127 hardback

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