Description |
xxi, 410 pages : illustrations ; 24 cm |
Contents |
Ch. 1. Dilemmas, Values, and Shades of Gray -- Ch. 2. Value Analysis Helps Us Resolve Ethical Conflicts in Technical Communication -- Ch. 3. Codes of Ethics -- Ch. 4. Honesty May Be the Best Policy, But It Often Comes at a Price -- Ch. 5. Legality: When Laws Don't Suffice, We Must Be Guided by Ethics -- Ch. 6. Privacy: It's a Delicate Balance - the Need for Protection and the Desire for Privacy -- Ch. 7. Quality Is Not Perfection, But Striving for the Perfect Match between Products and Requirements -- Ch. 8. Teamwork in Technical Communication Means Putting Clients, Coworkers, and Products Ahead of Self -- Ch. 9. Conflict of Interest: Divided Loyalties, Competing Priorities, and Conflicting Interpretations Make This the Grayest Area of All -- Ch. 10. Cultural Sensitivity: Not Just a Professional Obligation, But the Imprint of Our Humanity -- Ch. 11. Social Responsibility Means Serving the User Is Not Enough - We Must also Protect |
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Ch. 12. Professional Growth: Staying Ahead of the Information Avalanche -- Ch. 13. Advancing the Profession and Enhancing Professionalism: A Charter We All Share -- Ch. 14. Case Studies: Bringing the School of Hard Knocks to the Classroom -- Ch. 15. The Case of the Touched-Up Technical Volume -- Ch. 16. The Case of the Errant E-Mail -- Ch. 17. The Case of the Purloined Portfolio -- Ch. 18. The Case of the Toxic Tadpoles -- Ch. 19. The Case of the Reclusive Writer -- Ch. 20. The Case of the Attack Lawn Mower -- Ch. 21. The Case of the Politically Incorrect Petroleum Engineer -- Ch. 22. The Case of the Publishing Professor -- Ch. 23. The Case of the Naked Emperor -- Ch. 24. Ethical Dilemmas - Your Way |
Bibliography |
Includes bibliographical references (pages 395-401) and index |
Subject |
Communication of technical information -- Moral and ethical aspects -- Case studies.
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Communication of technical information -- Moral and ethical aspects.
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Author |
Voss, Dan.
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LC no. |
96026312 |
ISBN |
0471153281 (paperback: acid-free paper) |
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