Ch. 1. Application service providers : an overview -- Ch. 2. The ASP marketplace : structure and overall dynamics -- Ch. 3. ASP performance experiences : a contingency approach -- Ch. 4. Emerging best practices -- Ch. 5. The future of ASPs
Summary
"Application Service Providers in Business is a comprehensive analysis of the application service provider (ASP) model and its place in business today. The book explains the specific contingent ASP models, including business, enterprise, functional-focused, and vertical market ASPs, and ASP aggregators. It demonstrates how different ASP models have fulfilled diverse market/customer expectations and explores future scenarios for current ASP business models. It also provides detailed best practices guidelines for managers of ASPs and business managers using or considering using ASPs. Case studies, tables, and figures illustrate important concepts and make complex information easy to access and understand."--Jacket
Bibliography
Includes bibliographical references (pages 193-204) and index
