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Subjects (1-2 of 2)
Consumer satisfaction -- Evaluation -- Statistical methods.
1
2010
Customer satisfaction evaluation : methods for measuring and implementing service quality
Grigoroudis, Evangelos.
New York ; London : Springer, 2010
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658.83015195 Gri/Cse
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2
2010
Customer satisfaction evaluation : methods for measuring and implementing service quality
Grigoroudis, Evangelos
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